| 1. |
A WARM GREETING: |
You will be
properly greeted upon entering our salon. |
| 2. |
EXCELLENT CUSTOMER
SERVICE:
|
You will receive only the best customer
service from our
employees. |
| 3. |
ANSWERS TO YOUR
QUESTIONS: |
Any questions you may have about
tanning and/or tanning products will be answered to the best
of our abilities. |
| 4. |
THE IDEAL PURCHASE FOR YOUR
TANNING NEEDS:
|
You will be informed of our monthly
specials and we will make every effort to match you up to
the best tanning package or membership in the ideal booth
for your tanning needs. |
| 5. |
A CLEAN BOOTH AND FRESH
TOWEL:
|
You will be walked
back to your booth by a Hollywood Tans employee who will
ensure the booth is clean and has a freshly laundered
towel on the seat for your use.
|
| 6. |
RESPECT FOR YOUR TIME: |
The salon will be open during
posted business hours or you will receive a free
upgrade. |
| 7. |
LITTLE OR NO
WAITING:
|
In the event of a wait for any
booth of more than 15 minutes, we will offer half price
upgrades to all paying customers. |
| 8. |
THE BEST
EQUIPMENT:
|
All salon equipment, including tanning
booths and air conditioning units, will be maintained on a
regular basis and will be in top working order to ensure you
the best tan in the most comfortable environment
possible. |
| 9. |
A GUARANTEE AGAINST UN-USED
MEMBERSHIPS:
|
Sometimes you get busy and can’t tan.
EFT members will receive an in-store credit for any months
in which you did not
tan.* |
| 10. |
CONFUSION-FREE MEMBERSHIP CONTRACTS:
|
Membership contracts will be THOROUGHLY
explained to you by one of our employees prior to allowing
your signature and a copy of the contract will be provided
to you upon request.
|
